eCommerce: What is an Acceptable Level of Friction?

Online and mobile commerce is growing at breakneck speed across the globe, and digital interactions have become the norm. Consumers everywhere live in an “always connected” world of convenience with the ability to access a huge array of goods anytime and anywhere. But fraudsters prey on that convenience to victimize both businesses and consumers.

Download this whitepaper to learn

  • The importance of enabling a seamless customer experience while also having the necessary tools in place to fight fraud.
  • How too much friction could ruin an otherwise healthy customer relationship.
  • The four steps towards intelligent fraud detection.

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