Case Study

Social Media App Prevents 300 Million Spam Attacks in Under a Month

A top 10 social networking app known for instant messaging had a major problem – attackers using automated tools to send spam at scale. A problem like this can be disastrous for a social media platform since it causes legitimate users to lose trust.

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  • The abuse was primarily driven through direct messages that targeted users in an attempt to steal account information, phish credit card details, and promote questionable links.
  • As automation scaled out of control on the platform, monthly reports from users concerning spam consistently exceeded 300 million.
  • Within a month of implementing Arkose Labs’ platform, the social media company reported a decrease of nearly 300 million spam reports per month

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