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Tackling Fraud is a Team Effort
When investing in fraud prevention, you want to know a vendor has your back. Arkose Labs cutting-edge technology is supported by a 24×7 Security Operations Center (SOC) and service team dedicated to delivering the highest efficacy against large-scale attacks.
We work as an extension of your team to thwart attacks fast; fine-tune your solution; and deliver actionable insights, without putting a strain on your internal resources. We want customers to invest in our technology with confidence – that’s why we guarantee to remediate fraud and abuse as part of our service commitment.
With Arkose Labs, you’ll never fight fraud alone.
The Arkose Labs SOC provides active attack mitigation, working with you through attacks and adapting our decision engine to evolving threats. Our professional services plans offer varying degrees of support based on your attack patterns and SLA requirements.
Technical Support
Support is available 24x7x365 for technical questions, non-critical bugs, and enhancement requests.
Incident Response
Arkose Labs offers guaranteed response & remediation SLAs to minimize damage and disruption in the event of an attack.
Proactive Risk Management
The Arkose Labs SOC provides 24x7 monitoring and anomaly detection to keep a watchful eye on your traffic and proactively flag potential threats.
Security Advisory Services
Regularly scheduled reviews of traffic on your workflow allows us to fine tune your instance to attack patterns and keep you one step ahead of attackers.
“The Arkose Labs team is flexible, easy to work with and a true partner in helping us solve fraud issues. They’re always available whenever needed and willing to work with us on any use case we have.”
VP of Risk Management
Blackhawk Network
Service Plans that Scale with Your Fraud Defense Strategy
Starter
24×7 technical support and incident response for SMBs & startups with infrequent attacks
Highlights:
- Direct connection by portal and email
- Guaranteed incident response SLA
- Quarterly business reviews
Essential
Priority incident response for organizations who prefer dedicated expertise and guaranteed fast response when threats hit.
Highlights:
- Guaranteed response & remediation SLAs
- Incident analysis reports
- Monthly security reviews
- Dedicated Security Advisor
Managed Services
Proactive monitoring and dedicated partnership for organizations with high volume attacks
Highlights:
- Guaranteed 48 hour remediation SLA
- 24x7 monitoring and proactive threat notification
- Dedicated technical account manager and security analyst
- Monthly & weekly operations reviews
- Eligibility for the $1 million Credential Stuffing Limited Warranty
Arkose Labs Industry-First Credential Stuffing Warranty
The Arkose Labs platform is so effective against automated attacks, we’re the only vendor to offer a credential stuffing limited warranty for up to $1M in recovery costs from a successful attack.
The Arkose Labs Advantage
Highly Responsive & Committed Team
24×7 support and guaranteed incident response from a team deeply committed to stopping fraud fast
Dedicated Account Managers
Dedicated account managers work hand-in-hand with customers to tailor and evolve Arkose Labs to their needs.
Ongoing Machine Learning Optimization
Continuous algorithm updates from the Arkose Labs SOC keeps your instance growing smarter as attack patterns evolve.
Highest Efficacy, Guaranteed
A solution so effective, it’s backed by a 100% SLA guarantee and the industry’s first credential stuffing limited warranty.
Platform Demonstration
To learn more about how Arkose Labs can help your business, click here to request a demo.
