Tackling Fraud is a Team Effort

When investing in fraud prevention, you want to know a vendor has your back. Arkose Labs cutting-edge technology is supported by a 24×7 Security Operations Center (SOC) and service team dedicated to delivering the highest efficacy against large-scale attacks.

We work as an extension of your team to thwart attacks fast; fine-tune your solution; and deliver actionable insights, without putting a strain on your internal resources. We want customers to invest in our technology with confidence – that’s why we guarantee to remediate fraud and abuse as part of our service commitment.

With Arkose Labs, you’ll never fight fraud alone.

The Arkose Labs SOC provides active attack mitigation, working with you through attacks and adapting our decision engine to evolving threats. Our professional services plans offer varying degrees of support based on your attack patterns and SLA requirements.

Technical<br/>Support

Technical
Support

Support is available 24x7x365 for technical questions, non-critical bugs, and enhancement requests.

Incident<br/>Response

Incident
Response

Arkose Labs offers guaranteed response & remediation SLAs to minimize damage and disruption in the event of an attack.

Proactive Risk Management

Proactive Risk Management

The Arkose Labs SOC provides 24x7 monitoring and anomaly detection to keep a watchful eye on your traffic and proactively flag potential threats.

Security Advisory Services

Security Advisory Services

Regularly scheduled reviews of traffic on your workflow allows us to fine tune your instance to attack patterns and keep you one step ahead of attackers.

Trusted by the World’s Leading Brands

VP of Risk Management

, Blackhawk Network

“The Arkose Labs team is flexible, easy to work with and a true partner in helping us solve fraud issues. They’re always available whenever needed and willing to work with us on any use case we have.”

VP of Risk Management

Service Plans that Scale with Your Fraud Defense Strategy

STARTER

24×7 technical support and incident response for SMBs & startups with infrequent attacks

Highlights:

  • Direct connection by portal and email
  • Guaranteed incident response SLA
  • Quarterly business reviews

ESSENTIAL

Priority incident response for organizations who prefer dedicated expertise and guaranteed fast response when threats hit.

Highlights:

  • Guaranteed response & remediation SLAs
  • Incident analysis reports
  • Monthly security reviews
  • Dedicated Security Advisor

MANAGED SERVICES

Proactive monitoring and dedicated partnership for organizations with high volume attacks.

Highlights:

  • Guaranteed 48 hour remediation SLA
  • 24x7 monitoring and proactive threat notification
  • Dedicated technical account manager and security analyst
  • Monthly & weekly operations reviews
  • Eligibility for the $1 million Credential Stuffing Limited Warranty

Arkose Labs Industry-First Credential Stuffing Warranty

The Arkose Labs platform is so effective against automated attacks, we’re the only vendor to offer a credential stuffing limited warranty for up to $1M in recovery costs from a successful attack.

Learn more

The Arkose Labs Advantage

The Arkose Labs Advantage
Highly Responsive & Committed Team

Highly Responsive & Committed Team

24×7 support and guaranteed incident response from a team deeply committed to stopping fraud fast

Dedicated Account Managers

Dedicated Account Managers

Dedicated account managers work hand-in-hand with customers to tailor and evolve Arkose Labs to their needs.

Ongoing Machine Learning Optimization

Ongoing Machine Learning Optimization

Continuous algorithm updates from the Arkose Labs SOC keeps your instance growing smarter as attack patterns evolve.

Highest Efficacy, Guaranteed

Highest Efficacy, Guaranteed

A solution so effective, it’s backed by a 100% SLA guarantee and the industry’s first credential stuffing limited warranty.

Stop bots, not customers.
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