Read more about the article Keep Consumer Needs at the Forefront to Manage Change and Find Growth Opportunities
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Keep Consumer Needs at the Forefront to Manage Change and Find Growth Opportunities

The global economic turmoil combined with the rapidly evolving consumer needs makes this an opportune time for businesses to manage change by leveraging the power of the Kano model and…

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Read more about the article Don’t Let Fraud Derail a Record-Breaking Online Holiday Shopping Season
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Don’t Let Fraud Derail a Record-Breaking Online Holiday Shopping Season

Fraudsters will use every tactic to take advantage of the unprecedented increase in the number of online shoppers this holiday season. In this environment of increased digital traffic, online retailers…

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