Case Study

Multinational Bank Enhances Consumer Experience and Defeats MFA Compromise

A large global bank's legacy solution faced frequent disruptions from anti-fraud false positives, frustrating high-net-worth legitimate users and eroding trust in digital offerings.

100M

sessions analyzed in initial deployment

50

phishing domains uncovered in 4 days

70M+

customers protected

THE CHALLENGES

False Positive Crisis: Legacy anti-fraud measures generated numerous false positives, disrupting account access for legitimate users with repeated CAPTCHA challenges.
Customer Experience Degradation: Cumbersome login process undermined trust in digital platforms and threatened satisfaction among elite clientele.
Invisible Phishing Threats: Sophisticated reverse-proxy phishing attacks compromising MFA remained undetected, exposing the bank to reputational damage.
Complex Scale Requirements: With over 70 million customers across 30+ countries, implementation required bank-grade compliance and careful integration.

THE ARKOSE TITAN SOLUTION

Platform Deployment at Scale: Integrated Arkose Titan platform into account login flow handling 90% of bank traffic, analyzing nearly 100 million sessions during initial deployment.
Advanced Detection and Fine Tuning: Monitored nearly 1,000 detection signals using Arkose Titan's behavioral biometrics, device fingerprinting and anomaly detection to distinguish genuine users from attacks. Conducted two rounds of optimization to reduce false positives.
Arkose Phishing Protection: Deployed Arkose Titan's unique reverse-proxy detection requiring valid Arkose Labs tokens, forcing phishing sites to reveal themselves and enabling real-time blocking.

”

Identified nearly 50 active phishing domains within four days, protecting customers from MFA compromise attacks previous solutions missed.

BUSINESS RESULTS

Eliminated False Positive Disruption: Dramatically reduced unnecessary challenges for legitimate users, restoring trust in digital banking experience.
Uncovered Hidden Phishing Campaign: Identified nearly 50 active phishing domains within four days, protecting customers from MFA compromise attacks previous solutions missed.
Massive Scale Protection: Expected to prevent 1-5 billion attack sessions annually across 70+ million customers across 30+ countries.

Block bad traffic.
Welcome good humans and good agents.

Talk to Our Experts

100M

50

70M+

Key Benefits

How It Works

What Sets It Apart

Proof of Value

The Arkose Labs Advantage

Multinational Bank Enhances Consumer Experience and Defeats MFA Compromise

100M

50

70M+

THE CHALLENGES

THE ARKOSE TITAN SOLUTION

BUSINESS RESULTS

Block bad traffic.
Welcome good humans and good agents.

100M

50

70M+

Key Benefits

How It Works

What Sets It Apart

Proof of Value

The Arkose Labs Advantage

Multinational Bank Enhances Consumer Experience and Defeats MFA Compromise

100M

50

70M+

THE CHALLENGES

THE ARKOSE TITAN SOLUTION

BUSINESS RESULTS

Block bad traffic.Welcome good humans and good agents.

More Resources

Preventing Fraud in Online Gaming with Arkose Titan

Agentic Traffic Is Here — and Growing

People Are Giving AI Agents Access to Everything

Block bad traffic.
Welcome good humans and good agents.