Fraud and Abuse Prevention
Backed by a 100% SLA
Arkose Labs solve multimillion-dollar fraud problems for the world’s most targeted businesses with zero friction to users.
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Solutions
The complete toolkit for fraud prevention
Account Takeovers
Prevent attackers from automating the injection of breached credential pairs in order to fraudulently
access user accounts.
Fake Users
Prevent bulk account creation and stop attackers from misusing sign-up processes to automate
their fraudulent activities.
Spam
Prevent mass dissemination of malicious or questionable information in public content, databases
or private messages.
Carding
Prevent multiple payment authorization attempts that verify the validity of stolen gift card
data and exploit their value.
Blocking Transactions
Prevent attackers taking items out of circulation, without commiting to the transaction, to deny
inventory for other users.
Auction House Abuse
Prevent attackers from dominating marketplace demand and artificially manipulating prices for
commercial gain.
Ticket Scalping
Prevent automated acquisition of tickets in a manner that a normal user would be unable to undertake
manually.
Fake Ratings
Prevent attackers from artificially inflating public endorsements and skewing credibility to
influence users or undermine reputation.
Game Hacking
Prevent attackers from abusing in-game economies by automating game mechanics for real-world
financial gain (e.g. gold farming).
Scraping
Prevent attackers from automatically extracting valuable content from your website, and repurposing
it to drive revenue away from your business.
How businesses use our technology
Q2 eBanking
Q2 eBanking use Arkose Labs' technology to prevent fraudulent logins for banking customers.
Our technology identifies and eliminates malicious users before they have the
opportunity to steal and transfer funds.
Account takeovers are common in the finance industry due to the high value of each fraudulent login that can be made. Each attack utilizes breached credentials and leverages high-velocity automation attacks.
Account takeovers are common in the finance industry due to the high value of each fraudulent login that can be made. Each attack utilizes breached credentials and leverages high-velocity automation attacks.
IMVU
IMVU use Arkose Labs' technology to maintain the integrity of authenticated users, ensuring
that real humans are creating accounts – and not malicious attackers.
Fake accounts plague the community and game valuable social features.
Fake accounts plague the community and game valuable social features.
Kik
Kik use Arkose Labs' technology to reduce spam messages sent to their customers. The economics
of chat spam rely on high volume and vast social communities.
Spammers automate popular social sharing features to deploy links. Each click earns a fraction of a cent, so spammers need millions of clicks to make the attack profitable.
Spammers automate popular social sharing features to deploy links. Each click earns a fraction of a cent, so spammers need millions of clicks to make the attack profitable.
Where businesses use our technology
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Retail
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Airlines
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Marketplaces
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Gaming
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Ticketing
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Travel
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Gambling
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Chat
Technology
Stop fraud and abuse at the door
Stopping fraud requires a solution rooted in prevention, not mitigation. Arkose Labs
exclusively stops abuse before it occurs, and guarantees attack remediation with
a 100% SLA.
Why our technology works
Mitigation-focused strategies that use threat scoring and behavioral analysis are not enough to overcome
fraud and automated abuse. Arkose Labs uses a bilateral approach that combines our global telemetry
with a patent-pending enforcement challenge. This dynamic feedback loop allows us to validate suspicious
traffic and to train against serving enforcement to legitimate users, which guarantees no false positives
and zero friction.
Telemetry
Our global telemetry recognizes users across our entire network with an anonymous alphanumeric
identifier. This identifier is used to build a dynamic score that qualifies the risk
profile and reputational integrity associated with an identity. We allow you to digest
more than 60 data classifications that we make decisions on, and can assimilate your
training data with our telemetry according to your abuse metrics.
Enforcement
Our patent-pending enforcement challenge only authenticates suspicious identities to validate
our telemetry, without introducing any friction to users. This bilateral approach guarantees
fraudulent activity is completely prevented, and not just mitigated.
Expert Defenses
Battle-tested enforcement that destroys attack ROI
Our enforcement technology removes the economic window necessary to commercialize fraud through single
request, brute force, sweatshop, and machine vision attacks.
Single Request Attacks
Our patent-pending enforcement eliminates single request attacks, where abusers use unique
IP addresses and client-side fingerprints on each request connection. We are the only
solution to stop single request attacks, which bypass all other commercial mitigation
services.
Brute Force Attacks
Our advanced fingerprinting makes brute forcing impractical in the short-term and impossible
at scale by associating history with user attempts.
Guessing behavior triggers enforcement to show more challenges that decrease attack odds up to 1/1,073,741,824.
Guessing behavior triggers enforcement to show more challenges that decrease attack odds up to 1/1,073,741,824.
Machine Vision Attacks
Our enforcement challenge makes each content training action cost something:
- Guessing depletes an undisclosed balance of credits associated with the anonymous alphanumeric identifier.
- Using human labour to manually train enforcement challenge content costs the attacker money per content trained;
- Content is changed frequently which forces attackers to pay these costs repeatedly.
- Random noise is introduced to defeat bitmap checksum;
- Indiscriminate image shifting and camera angle changes to defeat fuzzy pixel-to-pixel comparisons.
Sweatshop Attacks
Sweatshops and solving farms have long been the Achilles' heel of enforcement. Crowdsourced
human-powered solving is able to bypass hundreds of challenges per minute.
Our technology prevents such attacks with a series of covert defense measures that fight sweatshops, and destroy their financial viability.
Our technology prevents such attacks with a series of covert defense measures that fight sweatshops, and destroy their financial viability.
Reverse Engineering Attacks
Our technology deploys a range of client-side protections and obfuscation methods to prevent
decryption.
The Advantages of a Truly Secure Enforcement Capability in Fraud and Abuse Prevention
An Arkose Labs White Paper
Download
Defense Comparison
There isn’t anything like Arkose Labs
| 100% SLA Guarantee | No Remediation SLA | |||
|---|---|---|---|---|
| Our Technology | Risk Based Authentication | Bot Mitigation | CAPTCHA | |
| 100% SLA | ||||
| 100% SLA | ✓ | ✘ | ✘ | ✘ |
| Zero false positives with no user friction | ||||
| Zero false positives with no user friction | ✓ | ✘ | ✘ | ✘ |
| Prevents single request attacks | ||||
| Prevents single request attacks | ✓ | ✘ | ✘ | ✘ |
Enterprise Security
Fraud decisioning with commercial assurance
We are the only solution to guarantee a 100% remediation SLA on fraud prevention. It’s no wonder that
the world’s most targeted businesses like Electronic Arts, Kik, Singapore Airlines, and IMVU use
our technology.
100% SLA
We want you to invest in our technology with confidence; that's why we guarantee our service
commitment with a 100% SLA against automated abuse.
Privacy & GDPR
We respect privacy — our technology meets GDPR requirements, and Data Processing Agreements
are readily offered. Moreover, IP Address is the only PII used.
View Privacy Policy →
View Privacy Policy →
Specialist Support
We provide Enterprise-grade support from a dedicated team of data scientists who monitor
the service 24/7. Our experts become a part of your team and link directly into your
existing workflow.
Accessibility
Our technology meets Section 508 Standards, and takes pride in championing accessibility
support for people of varied abilities. It's also available in 28 different languages.
Read VPAT outlining §508 →
Read VPAT outlining §508 →
Integration
Authenticate identities anywhere, on any device
Our prevention technology eliminates the needless complexity of mitigation strategies, and
authenticates identities across all customer touchpoints with zero friction.
Developer's Guide →
Developer's Guide →
Desktop & Mobile Web
Our technology is quickly deployed to unburden engineering resources being wasted
on mitigation strategies. The simple Javascript integration doesn't sit in
line with traffic, and it can be implemented as part of a specific flow and/or
triggered on-demand.
Native Apps
We have best-in-class support for Android and iOS that brings the power of our
technology to the palm of your customer’s hand.
Other
Meet your customers where they are, and with the right controls. Our technology
works in proprietary environments, including PlayStation
® and Xbox
® consoles.
Advisory
Don’t take our word for it!
Arkose Labs is endorsed by industry leaders
Jeremiah Grossman
Founder
WhiteHat Security
Robert Hansen
Former Head, Trust & Safety
eBay
Matt Thomlinson
SVP & CISO
Electronic Arts
Chad DePue
Director of Engineering
Snap, Inc.
Christopher Hymes
Head of Information Security
Riot Games