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Arkose Labs Recognized as a Notable Vendor in Forrester Bot and Agent Trust Management Software Landscape

We’re pleased to share that Arkose Labs has been recognized as a notable vendor in the recent Forrester Bot and Agent Trust Management Software Landscape, Q4 2025 report. For us, this recognition validates our position in an emerging market that’s being reshaped by the rise of AI agents.

Our Approach to the Evolving Landscape

The cybersecurity industry is experiencing a fundamental shift. Traditional bot management focused on a simple question: “Is this traffic human or automated?” But as AI agents increasingly act on behalf of legitimate users, we believe that the binary approach no longer serves our customers’ needs. At Arkose Labs, we’re focused on a different question: “What does this traffic intend to do?”

We’ve built our platform to help organizations move beyond simple detection toward comprehensive trust management across the entire customer journey.

How We’re Addressing Market Needs

As we’ve developed our capabilities, we’ve focused on what we’re hearing from our customers about their most pressing challenges. Based on our conversations with enterprise clients, we’ve prioritized three critical areas:

End-Customer Journey Enablement: We help organizations maintain trusted relationships with customers regardless of whether they’re accessing applications directly or through AI agents. Our platform connects various agents back to human customers, helping businesses preserve an accurate view of customer behavior across different access methods.

Intent Visibility: Understanding what automated traffic is attempting to accomplish is essential for making informed security and business decisions. We provide the analytics and reporting capabilities that help our customers determine which traffic to trust and which to challenge.

Transaction Assurance and Protection: Our approach balances two critical objectives—ensuring legitimate customers can complete transactions seamlessly while detecting and blocking malicious attempts. We achieve this through risk-based response capabilities that adapt to different threat levels

Built on Real-World Intelligence

Our platform is powered by telemetry from billions of sessions—and we continuously evolve our detection capabilities to keep pace with sophisticated attackers. The majority of our customers leverage custom detection models tailored to their specific use cases, from account takeover prevention to SMS toll fraud detection.

Looking Ahead

Being recognized in Forrester’s landscape report affirms, in our opinion, the direction we’re taking as the market evolves from traditional bot detection toward comprehensive agent trust management. As AI agent traffic continues to grow, we remain committed to helping organizations establish and maintain trust while protecting against emerging threats.

We believe the future of this space is about managing trust throughout the customer journey—not simply blocking automation. That’s what drives our product development and our partnerships with customers navigating this new landscape.

Learn more about the evolving landscape in the Forrester Bot and Agent Trust Management Software Landscape, Q4 2025 report, available to Forrester subscribers or for purchase.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.