We’re excited to announce a suite of powerful enhancements to the Arkose Command Center that address your most pressing needs for visibility, efficiency, and control. These updates reflect our commitment to listening to customer feedback and delivering features that transform how you monitor, investigate, and respond to threats.
Time Zone Sync: Work in Your Time, Not Ours
The Challenge
For too long, teams have struggled with UTC-only timestamps. Manual time conversions slow down investigations, create opportunities for error, and complicate collaboration across global teams.
Our new Time Zone Sync feature puts you in control. Choose your preferred time zone once, and every chart, table, log, and timestamp across the entire Arkose Command Center instantly adapts—and stays that way between sessions.
What This Means for You
- Personalized Experience: View all data in your local or preferred time zone
- Zero Mental Math: Eliminate manual conversions and the errors they introduce
- Seamless Collaboration: Share screenshots and deep links with clear time zone labels
- Universal Consistency: Your preference applies across every portal section automatically
Whether your security operations center is on the East Coast, your development team is in Asia, or your fraud analysts are in Europe, everyone can now work in the time zone that makes sense for them.
Alert Tracker: See the Full Story Behind Every Threat
The Challenge
Security teams need to quickly understand when and how suspicious traffic manifests. As attack patterns grow more sophisticated, our customers asked for richer contextual details and a more streamlined way to connect information across multiple sources—all in a single, intuitive interface.
The Solution
We’ve completely reimagined the Alert Tracker with an intuitive, information-rich interface that surfaces everything you need to investigate alerts efficiently.
What This Means for You
- Crystal Clear Visualization: Stacked bar charts with proper axis labels make alert patterns immediately obvious
- Comprehensive Metrics at a Glance: New KPI cards display Total Alerts, Active vs. Solved status, and both SOC and Platform-mitigated attacks
- Enriched Context: Integration with our alert and analysis platform brings telltales, session counts, and other critical details directly into your workflow
- Granular Detail Panel: A dedicated side panel provides deep-dive information for each alert without leaving the tracker
This redesign transforms Alert Tracker from a basic notification system into a comprehensive command center for threat investigation—exactly what our reporting, efficiency, and automation initiatives demand.
Behavior Replay: Watch Behavior Unfold in Real Time
The Challenge
When investigating challenged sessions, security teams benefit from seeing the complete picture of user interactions. Customers asked for visual access to behavioral biometrics—mouse movements, touch patterns, and interaction dynamics—to support faster, more confident analysis of session authenticity.ometrics, distinguishing genuine users from sophisticated bots remained guesswork.
The Solution
Behavior Replay brings behavioral data to life with visual representations of mouse and touch movements right in the Session Details panel.
What This Means for You
- Visual Fraud Detection: Watch exactly how users interacted with challenges—smooth human patterns vs. robotic precision become instantly apparent
- Investigation Acceleration: Access behavioral evidence directly within session details—no need to request raw data or escalate to support
- Transparent Evidence: Support your security decisions with clear, session-level proof of interaction patterns
- Smart Loading: Non-blocking design means you can review other session details even while biometric visualizations load
- Interpreted Correctly: Built-in disclaimers about templates and potential discrepancies ensure accurate analysis
For security and fraud teams investigating suspicious sessions, this feature transforms abstract data into concrete, actionable intelligence.
Alert Context View: Connect the Dots Instantly
The Challenge
Speed matters in security operations. When investigating incidents, teams benefit from seeing alerts in context with their traffic data—understanding not just what happened, but exactly when it happened and how it relates to broader activity patterns.
The Solution
Alert Context View marks alert events directly on your Traffic and Challenges dashboards with interactive markers that tell the complete story with a single click.
What This Means for You
- Instant Correlation: See exactly when alerts occurred relative to your traffic patterns—no more switching between views
- Interactive Intelligence: Hover over any alert marker for detailed tooltips with type, status, outcome, affected sessions, and more
- Smart Aggregation: Multiple alerts in the same timeframe? We group them intelligently and let you navigate through each one
- Time Alignment Clarity: Uses event start times consistently, eliminating confusion between ticket creation and actual incident timing
- Filter-Responsive: Alert markers automatically update based on your dashboard filters, keeping everything relevant
- Faster Response: Visual context alongside traffic data accelerates assessment and decision-making
This feature transforms your dashboard from a monitoring tool into an investigation platform—where questions like “what caused that spike?” get answered at a glance.
The Bigger Picture
These enhancements represent more than feature additions—they’re about fundamentally improving how you work. Time Zone Sync eliminates friction from your daily workflow. Alert Tracker gives you comprehensive threat intelligence. Behavior Replay provides evidence for confident decisions. Alert Context View connects disparate data into a unified narrative.
Each feature solves real problems and makes the Arkose Command Center more intuitive, more powerful, and more essential to your fraud prevention strategy.
Ready to experience these enhancements? These features are now available in your Arkose Command Center.
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