Soar High Airlines1, a popular carrier known for competitive prices and excellent service, notices a sudden drop in bookings on its website. The airline discovers that a travel agency is using web scraping to collect and share Soar High’s flight data, including prices and seat availability. The agency’s web scraping tool places a heavy burden … Continued
Today’s travel industry relies on a vast digital ecosystem. For consumers, the ease of online reservations lends convenience and a seamless experience in booking their business travel or vacation. But as ever, fraudsters are waiting in the wings, looking for opportunities to attack companies such as hotels and travel vendors. Bad actors might attempt an … Continued
Airline loyalty programs are a cornerstone of customer retention and engagement, offering rewards that frequent flyers value immensely. However, the rise of sophisticated bots poses a significant threat to these programs. Automated bots exploit vulnerabilities to steal loyalty points, turning a hidden danger into an urgent issue for airlines and their customers. The Mechanics of … Continued
