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Website Scraping Threats to Airlines: A Strategic Challenge

Soar High Airlines1, a popular carrier known for competitive prices and excellent service, notices a sudden drop in bookings on its website. The airline discovers that a travel agency is using web scraping to collect and share Soar High’s flight data, including prices and seat availability. The agency’s web scraping tool places a heavy burden … Continued

Travel Alert: Defending Airline Loyalty Programs from Bot Attacks

Airline loyalty programs are a cornerstone of customer retention and engagement, offering rewards that frequent flyers value immensely. However, the rise of sophisticated bots poses a significant threat to these programs. Automated bots exploit vulnerabilities to steal loyalty points, turning a hidden danger into an urgent issue for airlines and their customers. The Mechanics of … Continued