Case Study

HK Express Airways Stop Denial of Inventory from Single Request Attacks

In 2013, HK Express Airways (HK Express) introduced new low fares for scheduled air services in, and out of, Hong Kong. While tens of thousands of ticket reservations were held through their booking web application, a disproportionately low number of reservations ultimately converted to transactions. Instead of checking out, attackers were exploiting automation tools to perpetually accumulate items in their cart for the purpose of making them unavailable for purchase by others.

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Understand how Arkose Labs stopped Denial of Inventory attacks from automating 14-day reservation blocks on scheduled air services