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Crime-as-a-Service
1:02
RSAC 2026

The Evolution of Crime-as-a-Service

The advanced persistent threat became the platform.

1:02
March 25, 2026
Moscone Center, San Francisco, CA

MFA-bypass kits are now sold online like off-the-shelf software. Arkose Labs COO Frank Teruel traces how crime-as-a-service platforms turned fraud into a subscription business, and how Discord and Telegram supplied the last piece: coordination at scale.

FT
Frank Teruel
COO, Arkose Labs

Frank Teruel serves as Chief Operating Officer of Arkose Labs, leading the company's mission to make fraud economically unprofitable for attackers across every major consumer-facing industry.

Key Takeaways
0:04

A crime-as-a-service platform says, pick a bank, you're a bank, and someone says, hey, this bank is using an MFA as a silver bullet for identity.

0:11

All of a sudden there's phishlets that are MFA compromised, being sold online as a service. For X amount of money, you buy it. The advanced persistent threat became the platform. Crime-as-a-service platforms now democratize fraud for everybody, nation state actors, organized crime, and everybody else.

0:30

The minute it became a business, those platforms now have an imperative for continued product market fit. I have to sell you something that works. So they became multi-billion-dollar businesses, and the innovation started to flow.

0:42

The last piece that was missing is how do they communicate, Discord, Telegram, the social channels. Now you had everything you needed to do fraud at scale.

Full Transcript
FT
MFA Compromise as a Service
0:04

A crime-as-a-service platform says, pick a bank — you're a bank, and someone says, hey, this bank is using an MFA as a silver bullet for identity. All of a sudden there's phishlets that are MFA compromised, being sold online as a service. For X amount of money, you buy it, and the advanced persistent threat became the platform. Crime-as-a-service platforms now democratize fraud for everybody — nation state actors, organized crime, and everybody else.

FT
Crime Becomes a Business
0:26

The urgency around that became much easier at scale for bots to do their thing, because now they were being enabled through these crime-as-a-service platforms. The minute it became a business, those platforms had an imperative for continued product-market fit — they had to sell something that works. So they became multi-billion-dollar businesses, and the innovation started to flow. The last piece that was missing was how do they communicate — Discord, Telegram, the social channels. Now you had everything you needed to do fraud at scale, and that's been the big evolution: the acceleration of fraud at scale over the last five years.

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