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Why You Can't Block All Bots
1:09
RSAC 2026

Why You Can't Block All Bots Anymore

Blocking every bot on your site might be costing you real sales.

1:09
March 25, 2026
Moscone Center, San Francisco, CA

Blocking every bot used to be the safe move. Not anymore. Arkose Labs founder and CEO Kevin Gosschalk explains why treating all bot traffic as fraud means blocking legitimate sales along with the attacks.

KG
Kevin Gosschalk
CEO & Co-Founder, Arkose Labs

Kevin Gosschalk founded Arkose Labs in 2016 and serves as CEO, building the leading platform for agent trust and control.

Key Takeaways
0:40

That's a sale you'd miss out on if you block bots.

1:05

Now our customers want the ability to enforce the policies they want, instead of just a blanket 'block all the bots.'

Full Transcript
KG
Kevin Gosschalk - Why You Can't Block All Bots Anymore - Segment 1
0:00

Historically we've had this concept of good bots, like Google's SEO bots, spidering your website. If you block them, your site doesn't turn up on Google. That's a known concept. But a bot going to your login screen, your account creation screen or buying something, that's always been a no-no. But now that's different. We're gonna keep seeing the bad stuff, but there's absolutely also gonna be these good agents, agentic commerce, where you want to enable that. People are gonna say to the app: I want to buy a pair of shoes, this price, this size, this color, ship it by this date, go find it. That's a sale you'd miss out on if you block bots. Now our customers want the ability to enforce the policies they want, instead of just a blanket 'block all the bots.'

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