Author
Surabhi Baoker
Surabhi Baoker is senior product manager at Arkose Labs, working at the intersection of fraud, risk and customer experience with a focus on bot management. Her current work centers on agentic traffic, identifying, classifying and managing AI agents acting on behalf of users, and how that is redefining bot management. She previously built products across subscription commerce, usage-based billing and quote-to-cash systems.