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Case Study

Global AI Platform Stops LLM Abuse, Saves Millions

A global AI research and deployment company faced unprecedented cyberattacks including LLM platform abuse, SMS toll fraud, account takeover and advanced phishing, costing millions monthly.

2B

bot attacks mitigated in 6 months

99%+

reduction in LLM platform abuse

$10M+

in monthly GPU costs preserved
  • LLM Platform Abuse at Scale: Bad actors proxied the company's premier model to circumvent API fees entirely, straining platform resources during a global GPU shortage.
  • Processing Capacity Exhaustion: Estimated 4-5% of millions of daily prompts were suspicious, posing massive financial risks and overwhelming GPUs to the point where legitimate users couldn't access services.
  • Subscription Fraud and Resale: Attackers sold subscriptions to consumers, proxied services to other users, and used fake credit cards while operating in prohibited countries.
  • Multi-Vector Attack Surface: Attacks across registration, sign-in, password recovery, developer portal and profile update flows required comprehensive defense strategy.
  • Adaptive Defense Strategy: Initially secured registration flow to stop fake accounts and SMS toll fraud, then dynamically pivoted to protect chat prompts, login, password recovery, developer portal, and profile updates as attacks shifted.
  • Advanced Challenge Technology: Deployed Arkose MatchKey challenges and token enforcement with LLM-resistant design, increasing attack costs until attackers resorted to expensive human fraud farms.
  • Proactive Threat Intelligence: ACTIR team researched attacker GitHub repositories and Discord channels to anticipate countermeasures in real time, staying ahead of evolving tactics.
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Deployed Arkose Titan challenges and token enforcement with LLM-resistant design, increasing attack costs until attackers resorted to expensive human fraud farms.
  • 2 Billion Bot Attacks Mitigated: Detected and stopped 2 billion bot attacks within first 6 months of deployment.
  • 99%+ Reduction in LLM Platform Abuse: Virtually eliminated platform abuse where bad actors proxied premier models to bypass API fees.
  • GPU Resources Protected: Preserved tens of millions monthly in processing costs during GPU shortage.
  • Shut Down Attacker Infrastructure: Prominent attacker GitHub repositories closed within weeks as attacks became economically unviable.

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