Case Study

International Airline Stops Inventory Hoarding and Reclaims Pricing Control

An international airline's existing fraud prevention proved inadequate against more than 5,000 high-volume bot attacks daily that artificially inflated prices and drove customers to competitors, threatening 20-30% of potential revenue.

20-30%

of traffic lost before Arkose Titan

5K

daily bot attacks neutralized

10K+

malicious bookings stopped monthly

THE CHALLENGES

Inventory Hoarding at Scale: Attackers used smart bots to hold bookings on high-demand routes only to release them near reservation window expiration, creating false scarcity that drove customers to competitors.
Artificial Price Inflation: Dynamic pricing algorithm responded to bot-driven fake demand, artificially raising seat costs and deterring legitimate customers from completing bookings.
Revenue Loss and Customer Churn: Lost 20-30% of traffic due to inventory exhaustion attacks that frustrated consumers and drained internal resources, as brand reputation was damaged due to attack-manipulated pricing.

THE ARKOSE TITAN SOLUTION

Booking Flow Protection: Deployed Arkose Titan platform in booking flow with zero-code integration to provide accurate attack detection at the point of inventory reservation.
Email Intelligence Integration: Implemented Arkose Titan's Email Intelligence to quickly identify fake and throwaway email addresses without manual analysis, tackling abuse early in the booking process.
Multi-Layer Detection: Used behavioral biometrics analysis and device intelligence to identify activity from both automated bots and human fraud farms.
ACTIR Threat Intelligence: Arkose Labs' ACTIR team identified notorious CAPTCHA-solving tools being used in attacks and deployed targeted strategies to neutralize their effectiveness.

”

Stopped bot-driven attacks almost immediately upon deployment, eliminating inventory hoarding and false scarcity.

BUSINESS RESULTS

Near-Immediate Attack Detection and Mitigation: Stopped bot-driven attacks almost immediately upon deployment, eliminating inventory hoarding and false scarcity.
Consistently Stops 10K+ Monthly Malicious Bookings: Prevents tens of thousands of fraudulent booking attempts per month before they impact inventory or pricing.
Regained Pricing Algorithm Control: Restored accurate dynamic pricing based on genuine demand, eliminating artificial inflation caused by bot-driven fake bookings.
Reduced Customer Churn: Recovered brand positioning as low-cost airline provider by eliminating attack-manipulated pricing that drove customers to competitors.