- SolutionsUSE CASES
Protect users’ accounts
Slash fraud losses
Prevent spam and bots
International Revenue Share Fraud
Stop fake account registrations
Stop malicious scraping
Secure API traffic
Banking & fintech accounts
reCAPTCHA Alternative: Why 10 companies switched from reCAPTCHA to Arkose Labs to win against bots.
Bad Bots and Beyond: 2023 State of the Threat
With Arkose Labs’ 2023 State of the Threat Report, you will find extensive information and best practices around
USE CASESProtect users’ accounts
Slash fraud losses
Stop fake account registrations
International Revenue Share Fraud
Stop malicious scraping
Banking & fintech accounts
Secure API traffic
INDUSTRIESProtect users’ accounts
Banking & fintech accounts
Stop malicious scraping
Stop fake account registrations
International Revenue Share Fraud
Secure API traffic
Prevent spam and bots
Banking & fintech accounts
Slash fraud losses
- ProductsPRODUCTS
Stop bot attacks by driving up adversarial effort and cost
Assess email risk at bot scale
Detect and block reverse-proxy phishing attacks
Unique, customizable & performance improvement challenges
Transparent fraud detection
Email risk detection with bot mitigation
Real-time attack deterrence
Challenges that Revolutionized CAPTCHAs
WHY ARKOSE LABSSabotage attacker’s ROI
Industry-first SLA guarantee
Industry-first SLA guarantee
Industry-first SLA guarantee
SERVICES & SUPPORTProfessional services expertise
Fast, reliable support
Flexible open platform
- Industries
Proactively fight fraud
Accelerate secure commerce
Protect gaming platforms
Protect web-based services
Protect content & accounts
Stop large scale attacks
Broker P2P trust
Adobe: Adobe Reduces Fake Account Risk and Improves User Experience with Arkose Labs
- ResourcesINSIGHTS
Read our thought leadership blogs
Customer success stories
Videos from the Arkose Labs team
EVENTSEDUCATIONExpert Guide to Account & Identity Fraud
THOUGHT LEADERSHIPData-driven research reports
Fraud prevention guides
Fraud thought leadership
Learn how Arkose Labs prevents fraud
View all Arkose Labs content
Reference Guide: Discover SMS Toll Fraud and tailor insights to your industry
INSIGHTSEVENTSEDUCATIONTHOUGHT LEADERSHIP - Company
Pioneers in Fraud Prevention
Trusted by global brands
The latest news featuring Arkose Labs
Meet with us at industry events
Learn more about our founding, approach, and industry accolades.
- Customers
Overview
The client is a major fintech company that enables customers to buy and sell stocks, cryptocurrencies, and other financial products. It has millions of customers around the world and is known for its intuitive interface and robust digital app. With a rapidly increasing customer base, the firm needed a fraud prevention and security solution that would keep its platform safe and not slow down their users from real-time trading.
The Business Problem
In 2020 retail trading reached new highs of popularity. During this time, the company’s growth far outpaced its security capabilities. In fact, traffic levels had increased by 20 times what the company was used to dealing with. This influx of new users created a prime target for attackers, who flocked to the site to target real users with phishing attacks.
Users were targeted in a number of different ways. One common phishing tactic was fraudsters sending a fake text message or email to real users, purporting to be from the platform, to get them to put their credentials into a fake login site. The attacker could then use those credentials to log into the real account and steal money or commit a variety of downstream fraud. Users were also targeted by vishing attacks, where fraudsters would contact them by phone claiming to be from the platform asking for personal entails.
Ultimately, the company was unable to get a clear insight into whether real users or fraudsters with compromised accounts were coming to their site. This is evidenced by its 90% false positive rate and 80% false negative rate.
The Arkose Labs Solution
The company soon after engaged in a proof of concept with Arkose Labs. The Arkose Labs platform was implemented on the client’s web and mobile app flows. Its robust detection engine was used to identify and classify bad traffic from good users and pass that information along to the client for remediation. Arkose Labs collected data that enhanced the client’s models and gave them access to enhanced IP and device intelligence.
This increased insight into traffic patterns and access to additional data enabled the company to see the true extent to which these attacks were happening. Arkose Labs was able to detect when fraudulent account logins using phished, stolen credentials were happening and stopped them.
Arkose Labs was also used to identify and ensure that third-party aggregators are complying with the client’s policy, and Arkose Labs tokens were leveraged to track and identify phishing attempts. These tokens were also used to authenticate and protect other API endpoints across the platform ecosystem, such as customer support.
After this, the company abandoned plans to build an in-house solution and instead implemented the Arkose Labs platform.
Demonstrated Results
After implementing Arkose Labs, the client saw an almost complete reduction in compromised user accounts. 6.4 million token replay attacks were identified and stopped.
Arkose Labs also worked with the client for ongoing tuning of the platform to differentiate between legitimate traffic and attacks and respond to evolving traffic patterns. Arkose Labs demonstrated the ability to improve customer experience and lower overall attack volume, which was a key success metric for the client.
The Arkose Labs Advantage
Powerful Detection
Arkose Labs powerful detection engine accurately distinguishes between humans and malicious bots.
Constantly Learning Platform
The Arkose Labs solution continually evolves to adapt to new threats.
Managed Services
Arkose Labs works with businesses as true partners in fighting fraud.
Optimal User Experience
Good users are never blocked, which reduces false positives and helps the bottom line
Book a Meeting
Meet with a fraud and account security expert