New Research
The Silent Threat: Loyalty Program Fraud Report
The Silent Threat: Loyalty Program Fraud Report
Account takeovers cost consumers between $1,000 to $5,000. Is your loyalty program next?
Key Findings
of consumers are victims of loyalty fraud
jump in ATO incidents, from 3% to 8%
of compromised accounts have value stolen
Don't let your loyalty program become the next cautionary tale. Download the report now!
Get fresh voice-of-the-customer insights for global B2C enterprises.
Understand the impact of loyalty program account takeovers (ATO) on your consumers.
See how cybercriminals exploit program weaknesses and why traditional security measures fail.
Explore the newest, most insidious fraud schemes targeting two loyalty programs simultaneously.
Dig into the AI-powered bot networks draining customer accounts.
What You’ll Discover
- How loyalty program fraud really works (and why it’s accelerating)
- The warning signs that actually alert consumers to loyalty account fraud
- Real customer testimonials revealing lasting brand damage
- Industry benchmarks for fraud impact and recovery success rates
- A prevention framework used by leading loyalty programs
About This Research
Arkose Labs leverages its unique position at the intersection of global digital commerce and security to deliver unparalleled threat intelligence. Drawing on anonymized, aggregated data from the world’s biggest brands, we analyzed Q2 2025 attack patterns across nine industries—examining attack vectors, methodologies and behavioral patterns to provide security leaders with essential benchmarks for the evolving threat landscape.