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Case Study

Snapchat Identifies Critical Risk & Shows Direct Savings with AWS & Arkose Labs

Expert fraud solutions. Real-world savings. See how Snapchat did it with the Arkose Labs platform. Read the case study now!

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Expert fraud solutions. Real-world savings. See how Snapchat did it with the Arkose Labs platform. Read the case study now!

 

What You’ll Learn

  • How Snapchat surfaced critical-risk traffic that legacy tools failed to detect

    How the company used Arkose Labs to gain deeper visibility into high-risk sessions, hidden abuse patterns, and fraudulent account creation attempts.


  • Why Snap needed a solution that balanced strong security with a frictionless user experience

    How the platform’s young, high-engagement demographic required defenses that would not disrupt legitimate users.


  • How Arkose Bot Manager delivered precise risk scoring and challenge orchestration

    How Arkose’s telltale signals, behavioral analytics, and dynamic enforcement helped Snap understand intent and take confident, targeted action.


  • How managed services and 24/7 SOC support strengthened Snapchat’s security maturity

    How Arkose Labs provided dedicated analysts, custom playbooks, and high-touch operational collaboration not available from previous vendors.


  • How AWS infrastructure enabled massive scale, reliability, and low-latency deployment

    How Arkose Labs integrated seamlessly with AWS services—CloudFront, WAFv2, load balancers, and monitoring tools—to deliver fast, resilient protection across Snapchat’s ecosystem.


FAQ

Why was Snapchat looking for a new fraud-prevention solution?

Snap wanted to improve its security posture, reduce fake accounts, and demonstrate measurable cost savings. After facing gaps with its previous solution—and evaluating the cost of building in-house—the company sought a platform capable of detecting critical risk, orchestrating challenges, and reducing latency.

How did Arkose Labs help Snapchat identify and stop fraudulent behavior?

During the Proof of Value, Arkose Bot Manager ran in observatory mode, risk-scoring sessions to surface high-risk activity. Arkose’s telltales enabled the SOC and security engineering teams to profile traffic and quickly identify abnormal behavior, empowering Snap to take accurate defensive action.

What stood out to Snapchat about Arkose’s operational support?

Snapchat highlighted the depth of engagement: assigned account managers, a dedicated security analyst, and a solution architect who understood Snap’s environment—plus 24/7 SOC coverage. Snap described this as a level of partnership they had not experienced with previous security vendors.

How does AWS enhance Arkose Labs’ protection for platforms like Snapchat?

Arkose Labs leverages AWS’s global infrastructure to deliver highly available, low-latency protection. Using services like CloudFront, WAFv2, NLB/ALB, and Amazon Managed Service for Prometheus, Arkose Labs delivers reliable, scalable SaaS deployments that complement Snapchat’s architecture and strengthen application security at global scale.

What business benefits did Snapchat achieve?

The company reduced fake accounts, strengthened detection of critical-risk sessions, and cut SMS-related fraud costs by preventing fraudsters from entering the funnel. The combined impact improved user safety, protected operational budgets, and validated Arkose Labs as a high-ROI solution.