Case Study

Social Broadcasting Platform Eliminates Bot-Driven Fake Accounts and Spam

This fast-growing social broadcasting platform is built around user-generated live video content, making it a high-value target for bad actors using automated bots to create fake accounts at scale and spread harassment and spam across the platform.

THE CHALLENGES

Automated bots bypassing a legacy CAPTCHA solution to create fake accounts at scale, disrupting live events and harassing legitimate consumers.
Dormant fraudulent accounts reactivating months after creation to spread spam, creating a second wave of abuse the legacy solution could not address.
Needed to stop attacks at both new account creation and login without degrading the platform's celebrated consumer experience.

THE ARKOSE TITAN SOLUTION

Arkose Bot Manager deployed at new account creation, replacing the legacy CAPTCHA solution that had failed to stop automated attacks.
All traffic analyzed in real time against known attack signals across device ID, IP address, location, and behavioral biometrics.
Legitimate consumers pass through without friction while suspicious sessions are served adaptive enforcement challenges that bots and automated solvers cannot complete.
Following success at registration, Arkose Bot Manager was extended to the login page to address the dormant account reactivation problem, shutting down spam dissemination from previously created fraudulent accounts.

”

Arkose Labs works. The proof is in the pudding. Since the implementation of Arkose Labs, we have not seen any attacks like the bot attacks that we experienced previously.

— Head of Risk, Compliance and Customer Support

BUSINESS RESULTS

Automated bot attacks at new account creation fully blocked following deployment.
Spam disseminated through reactivated fraudulent accounts eliminated.
Legitimate consumer experience preserved and meaningfully improved.
No attacks of the prior nature observed following implementation.

Block bad traffic.
Welcome good humans and good agents.

Talk to Our Experts

Social Broadcasting Platform Eliminates Bot-Driven Fake Accounts and Spam

THE CHALLENGES

THE ARKOSE TITAN SOLUTION

BUSINESS RESULTS

Block bad traffic.Welcome good humans and good agents.

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Block bad traffic.
Welcome good humans and good agents.