Image courtesy of KTNV
KTNV Las Vegas reporter Shakeria Hawkins interviewed Arkose Labs COO Frank Teruel on the scale of robocall fraud and why current defenses fall short. Teruel explained that nearly 53 billion robocalls went out to Americans in a recent year — roughly 14 to 15 per person per month — and that scammers only need one in five to pay off to make the operation profitable, with average payouts between $1,500 and $2,000. He also explained why robocall-blocking apps and the National Do Not Call Registry have limits: attacks happen too quickly to block at scale, and answering unknown calls signals to scammers that a number is active. His advice: don't respond, enable your phone's built-in scam filters and let unknown callers leave a voicemail.
