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Frustrated Taylor Swift fans battle ticket bots and Ticketmaster

Frustrated Taylor Swift fans battle ticket bots and Ticketmaster

Image courtesy of CBS News

CBS News examines the role of ticket bots in derailing the 2022 Taylor Swift Eras Tour presale, where automated software bulk-purchased seats at scale and resellers then listed them at steep markups on secondary markets. The report comes as U.S. senators signal support for federal legislation capping resale profits. Arkose Labs is cited in the broader discussion of how bot-driven ticket scalping exploits the same automated attack infrastructure that targets financial services, gaming and e-commerce platforms.

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