Arkose Labs' Excellence Streak Continues: Claims Top Honor in G2 Customer Relationship Index for Enterprise Fraud Detection, Notches Sixth Consecutive Leadership Ranking in Bot Detection and Mitigation
Arkose Bot Manager Leads the Way in Customer Satisfaction, Awarded Highest Combined Scores in "Ease of Doing Business With", "Quality Customer Support", and "Likely to Recommend"
SAN MATEO, Calif. – Sept. 27, 2023 – Arkose Labs, the global leader in bot management and account security, announced that it continues to rank highly against competitors on G2, landing in the leader quadrant in multiple reports this quarter, including the Grid for Bot Detection and Mitigation Software, an honor it has received for six consecutive quarters.
Arkose Bot Manager was also recognized as a leader in the Enterprise Americas Regional Grid Report for Web Security and was ranked as the top product in the G2 Fall 2023 Enterprise Relationship Index for Fraud Detection. This G2 report ranking was based exclusively on legitimate and verified customer reviews. The relationship index highlights Arkose Labs' commitment to its customers, which represent the biggest companies in the world, and the high-efficacy of its platform. G2 calculates a product's relationship score using a proprietary algorithm that factors in real-user satisfaction ratings for a number of relationship-related review questions.
Arkose Labs works with the most recognizable enterprises in the world to manage and mitigate the constant bot attacks they face from bad actors. Companies across industries such as Gaming, Social Media, Travel, Financial Services, Entertainment, Retail, and Technology use Arkose Labs to stop adversarial attacks on their platforms and consumers' accounts. Arkose Bot Manager is known for stopping attacks immediately and permanently, which ultimately saves enterprises money and resources, especially precious engineering and developer time.
Arkose Labs Chief Product Officer Ashish Jain said:
"As services become more digital, we're witnessing a surge in bot attacks. The rise of Cybercrime-as-a-Service (CaaS) platforms provides adversaries with easier access to sophisticated tools for fraud. Our products, customer service, and security strategy are all built to enterprise scale while ensuring the highest quality customer experience. Of all our G2 leadership accolades this quarter, we are most proud of the Best Relationship award because it highlights Arkose Labs' close working relationship with our customers, and the value that we place on their success."
Access your copy of the new G2 reports on the Arkose Labs' website here.
About Arkose Labs
Arkose Labs is the global leader in agent trust and control and helps companies identify whether a site visitor is a customer, AI agent or adversary. Arkose Titan, its unified platform, provides controls over how they are trusted, challenged or stopped accordingly. In an era when AI agents are changing the economics of online fraud, Arkose Labs protects against persistent, massive scale AI-fueled abuse rather than just isolated, bot-driven attacks. Trusted for over 10 years by global financial services, technology, and travel companies including Anthropic, Meta, Roblox and Expedia, the company has been named to the Deloitte Technology Fast 500 for five consecutive years. Arkose Labs backs the Arkose Titan platform with the industry's only $1 million warranty program. The company is headquartered in San Mateo, California, and has research teams around the globe.
Media Contact:
Cassie Stevenson
c.stevenson@arkoselabs.com
