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Brief

SMS Toll Fraud

Learn how Arkose Bot Manager protects your enterprise from SMS pumping and international revenue share fraud (IRSF).

The Evolving Threat Landscape

Have you ever wondered why it's often the CFO who first uncovers SMS toll fraud? It's because they meticulously track financial transactions and expenditures, making them more likely to spot the unusual patterns and discrepancies that signal these attacks. In SMS toll fraud — also known as SMS fraud, IRSF (International Revenue Share Fraud) or SMS pumping — bad actors exploit high-volume, high-cost SMS messages to premium-rate phone numbers. They move through the registration process with lightning speed, abandoning flows immediately after triggering the SMS send. By the time your organization realizes you've been charged for non-existent registrations, the scammer has disappeared with their share of the inflated charges, and the money is almost impossible to recoup.

The Acceleration of Automated Attacks

The threat has intensified dramatically. What once required manual coordination and human effort now operates through highly sophisticated automation at unprecedented scale. Modern SMS fraud attacks demonstrate capabilities that fundamentally change the threat landscape. These threat actors:

  • Operate across global networks simultaneously. At Arkose Labs, we're tracking SMS toll fraud activity from 43 countries, with attacks coordinated across time zones and geographies without human intervention.
  • Adapt tactics continuously. Attackers pivot from basic bots to machine learning solvers to human fraud farms, switching strategies each time defenses improve.
  • Execute at machine speed and scale. Automated systems can trigger thousands of fraudulent SMS sends per hour without human intervention.
  • Mimic legitimate user behavior with precision. Advanced pattern recognition and behavioral analysis make fraudulent traffic increasingly difficult to distinguish from real users.
  • Systematically identify and exploit SMS attack surfaces. Automated scanning identifies every SMS touchpoint: sign-up flows, password resets, two-factor authentication and notification triggers.

The financial impact is staggering. A large gig-economy organization without proper protection experienced losses of $300,000 in just 12 hours when the SMS fraud protection feature was temporarily disabled. Even sophisticated companies with traditional security measures in place are vulnerable. The pattern is clear: attackers are professionalizing and scaling their operations faster than traditional defenses can adapt.

During a 60-day period in late 2025, Arkose Labs saved customers over $12.3M in prevented SMS fraud losses while actively defending against coordinated attacks from 43 countries.

$300,000 lost in just 12 hours — the cost to one gig-economy company when its SMS fraud protection was temporarily disabled.

Arkose Titan: Your Defense Against AI-Powered Fraud

Coordinated Intelligence Across the Stack

Arkose Titan's unified API coordinates device fingerprinting, behavioral analysis, email risk scoring and challenge-response mitigation in real time. When device intelligence flags anomalies, the engine automatically calibrates difficulty and risk signals flow instantly to downstream fraud tools.

Challenge Technology Built for AI Resistance

Our next-gen challenges combine Proof-of-Work computation with multimodal reasoning tasks that cost attackers via LLM vision APIs. Each challenge adds substantial time per attempt, so fraud operations burn through compute budgets fast.

Device Intelligence That Remembers

Multi-layered device identification tracks returning devices while behavioral biometrics establish baseline patterns for mouse movements, typing cadence and interaction velocity. Real-time signals create risk assessments accurate enough to pass 99% of legitimate users with zero challenges.

Transparent Decisioning for Security Teams

Every authentication generates detailed telemetry: 175+ telltale rules showing why we assigned each risk score, complete device intelligence and behavioral analysis. Security teams see our decision logic as it happens, enabling immediate investigation.

Consortium Intelligence Multiplier

Threat patterns identified at one customer instantly inform protection across our network. When Arkose Labs spots new threats, every customer benefits from updated detection rules within hours.

Platform Capabilities

Arkose Bot Manager icon
Arkose Bot Manager
Advanced bot detection and mitigation
Arkose Email Intelligence icon
Arkose Email Intelligence
Real-time email authenticity validation
Arkose Device ID icon
Arkose Device ID
AI-enhanced device identification
Arkose Scraping Protection icon
Arkose Scraping Protection
Comprehensive defense against unauthorized scraping
Arkose Edge icon
Arkose Edge
Lightweight server-side API security
Arkose Labs

The Arkose Labs Advantage

225+ risk signals and assessments shared
Intelligence to enrich and tune your decisioning.
Financial warranties
Best efforts aren't good enough. We back our platform with million-dollar warranties and SLAs.
Arkose Global Intelligence Network
Benefit from global risk signals and mitigation intel shared across our customer network.
Trusted by the most recognizable brands
Built for enterprises, our technology, support, certifications and architecture meet your scalability requirements.
Global, proactive support
24/7/365 real-time SOC support with proactive incident response vs "on call."
Harnessing AI to stop evolving threat vectors
We're leveraging AI to defend against AI-driven bots.

Proactive Defense

Our Global Intelligence Network data consortium enables real-time intelligence sharing across our customer base, creating a unified defense against coordinated AI-driven attacks. Dedicated threat-hunting and disarmament through our ACTIR team proactively identifies emerging AI agent tactics before they scale, while our 24/7/365 SOC actively monitors for new attack patterns and meets all cyber and privacy regulations. This real-time threat and response visibility provides actionable intelligence for downstream security decisioning, ensuring your team has the transparent risk signals needed to make informed decisions. We combine pioneering technology that proactively identifies attackers using behavioral analysis with proven scale — trusted by the world's largest B2C and global brands, including two of the top three banks. This comprehensive approach is backed by our industry-leading $1M warranty per event for SMS fraud and cyberattacks.

Global Payments Leader

After attacks quadrupled year-over-year and fraudsters evolved tactics continuously — from basic bots to machine learning solvers to human fraud farms — a prominent fintech implemented Arkose Labs protection and achieved:

  • $3.7M estimated annual savings from reduced SMS fraud
  • 70.2% immediate reduction in overall SMS volume within just 3 days

Gig-Economy Leader

The company faced millions in losses as attackers used bots to trigger OTP verifications at scale through premium-rate SMS fraud. The challenge was unique — its customer base was extremely sensitive to friction, making aggressive verification difficult to achieve without harming legitimate users. After implementing Arkose Labs protection:

  • Realized $2.5M in annualized savings from SMS toll fraud
  • 99.5% of legitimate traffic passed through unchallenged and zero customer complaints

Cybersecurity Leader

SMS fraud attacks exploited a feature so aggressively that the company made the decision to completely remove this valuable customer acquisition tool from its website. After implementing Arkose Bot Manager protection, it successfully restored the SMS invite flow and brought back the customer acquisition channel.

Don't Wait for Your CFO to Sound the Alarm

With AI accelerating SMS fraud to unprecedented levels, the question isn't whether you'll be targeted — it's how much you'll lose before you act. SMS fraud is theft with receipts, visible as hard line items on your telecom invoices. The money lost this month funds the fraudsters attacking you next month. Unlike other security investments that involve theoretical risk reduction, SMS fraud ROI is immediate and measurable.

Are you ready to stop writing checks to fraudsters? To see how Arkose Labs can protect your organization from SMS toll fraud, schedule a call with an expert today.